Returns & Exchanges

At Luxe by Kan, we strive for complete satisfaction with every purchase. If you are not entirely pleased with your order, you may return or exchange eligible items within 30 days of delivery in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all tags are attached and the product is securely protected for transit.

• 3.
  Ship the Package

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.